Adults only
TalkWay is only for people aged 18 or older. Before the first room, the app asks you to confirm your age and to accept these rules together with the Terms of Service. We never ask for a date of birth or an ID document. If we learn that someone under 18 is using TalkWay, we restrict their access.
Last updated: October 12, 2026.
What is not allowed
TalkWay has zero tolerance for harassment, threats, bullying, hate speech, sexual abuse, illegal activity, or other abusive behavior. Users who violate these rules may be removed or permanently restricted.
- Harassing, bullying, intimidating or repeatedly targeting anyone.
- Threatening violence or harm against anyone, or encouraging self-harm.
- Hate speech or discrimination based on race, ethnicity, nationality, religion, disability, sex, gender identity, sexual orientation, age or any similar characteristic.
- Sexual harassment and unwanted sexual talk.
- Child sexual abuse and exploitation (CSAE) in any form, including any sexual content involving minors. We report it to the competent authorities.
- Planning or promoting illegal or dangerous activity.
- Sharing someone's private information without their consent.
- Impersonating other people, including TalkWay staff.
- Spamming, deliberately flooding a room with noise or otherwise disrupting it.
- Trying to get around a block, a removal or a restriction.
Your nickname must follow these rules too. TalkWay automatically refuses nicknames with objectionable words, staff names or invisible characters.
What you can do in every room
- Mute for me: stop hearing someone. Only you are affected and nobody is told.
- Block: you stop hearing each other at once, and TalkWay keeps you out of the same rooms in future. They are not told.
- Report: send what happened to our moderation team.
- Leave: hang up at once, any time.
These options are behind the ••• button next to each person. The host can also mute someone for everyone, remove them so they cannot rejoin that room, close the room to new participants, or end it for everyone.
How to report, and what a report contains
Report from the room with the ••• button, or after leaving from Safety & Support, where rooms from the last three days are listed. Choose a reason and, if you like, describe what happened. You get a reference such as TW-7KQ2M4 to quote if you contact us.
TalkWay never records, transcribes or stores the conversation, so a report contains your account and basic technical context only: which room, which participants and when. The person you report is not told who reported them.
How we respond
Our moderation team reviews every report within 24 hours, and reports of threats, sexual misconduct or danger first. Because there is no recording, a report is an allegation: we weigh it against its technical context and any earlier reports before acting.
- We may end a room in progress and remove someone from it at once.
- We may restrict someone's access to rooms temporarily or permanently.
- We never permanently suspend anyone automatically on the basis of an unverified report.
- Reports made in bad faith, for example to harass someone, may lead to restrictions for the reporter.
Blocks and restrictions are tied to a pseudonymous ID of an installation of the app, so they are strong but not unbreakable: someone who reinstalls TalkWay may start with a new one. Trying to get around them breaks these rules.
If someone is in danger
If you or someone else is in immediate danger, contact your local emergency services (112 in the European Union). TalkWay is not an emergency service and cannot locate anyone.
Questions and appeals
To add detail to a report, ask about it, or appeal a restriction you think is a mistake, email [email protected] with the report reference or the safety ID shown in the app under Safety & Support. A moderator reviews every appeal. How we handle report data is explained in the Privacy Policy.